Refund policy

CAN I RETURN MY ORDER?
Yes, but we cannot accept every return for hygienic reasons. Our return address is located within the UK. We only accept returns if the item is unused and in its original packaging.
Once you have used the product, unfortunately, your right to return expires.
If you would like to process a refund, please contact us on: essencevitamin@gmail.com
How long does it take to receive my refund?
Once we receive your return, we will process it within 2 business days. If the return is accepted, you will receive the money in your account within 5 business days.

Is the return shipment free?
Unfortunately, we do not cover the return costs.

Until when can I make a return?
You can return your order within 14 days after receiving it.